Keep the reference with the payment.

Payments are recorded only after verification. Sending a payment screenshot does not settle an invoice. Bank transfer, mobile money, cash and cheque receipts follow the arrangements agreed for the instruction.

Only account details published by Dawards or confirmed through the established company contact should be used. Changes to payment instructions should be verified by telephone through a known number. Refunds, cancellations and disputed charges are reviewed against the accepted terms and evidence.

Taxes and third-party disbursements are identified where applicable. Carrier, port, customs, statutory and professional charges are subject to the issuing party’s assessment.